page is always under development and change more books & resources
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& Self Deception: Getting
out of the box
By the Arbinger
Shows how most personal and organizational problems are the
result of a little-known problem called "self-deception."
powerfully simple book/story gets right to the heart of the human
dilemma. Why is it that we do the things that we don't want to do
to the people it matter most. What is going on and how to get out
of it. The work has had a remarkable impact on my life. It is a
simple read, but when it hits it can hurt the soul and make you
want to be better.
I had the fortune
of meeting Ben McConnell last summer when we brought him in to speak
Customer Evangelists to the Twin Cities chapter of Fast
Company's Readers' Network.
Here are the
Customer plus-delta: Continuously
gather customer feedback.
Napsterize knowledge: Make
it a point to share knowledge freely.
the buzz: Expertly
build word-of-mouth networks.
communities of customers to meet and share.
Make bite-size chunks: Devise
specialized, smaller offerings to get customers to bite.
a cause: Focus
on making the world, or your industry, better.
The book goes
into much greater detail and actual experiences and success stories
for each and overall CCE success stories. Well researched and worth
By far the leader of the pack in management consulting.
He is tired of organizations which evolve, create the double stuff
oreo cookie, "rightsize" and generally burn up old wealth.
He believes we must create NEW WEALTH. This is done through
REVOLUTIONARY thinking. This is a must read for all business
executives, entrepreneurs, change agents and business students.
Six Thinking Hats:by
Edward De Bono; 173pages - I read a chapter per workout on
the stairmaster -seemed to work out just fine.
De Bono resets
the way meetings function to communicate information, brainstorm
and create new ideas. It has been nearly 15 years since it was first
published. The revised edition brings in real world examples of
this work with phenomenal success. Using this method he shows how
what would have been a frustrating four hour meeting can be reduced
to 45 minutes with impact and intention.
For more of the review check out Living
to Think Like Leonardo DaVinci: Seven Steps to Genius Everyday
A must read
for explorers of all kinds. Fantastic eye opener and brain stimulator.
Some consider DaVinci to be the most gifted person in history. Was
it a gift or a skill? Discover several mind opening concepts, habits,
tools to make you start thinking and dreaming like never before.